FAQ's

1. What do I need to bring with me to the appointment?

Please dress appropriately for the appointment. If you are coming in for any examination or treatment, then loose clothing, including shorts, will be ideal. Women should ideally also wear a sports bra (or other small top) as it may be necessary to assess the areas normally covered by a t-shirt or top, such as the shoulders or back. If you are involved in an exercise based rehab session, please wear your normal training kit.

Children under the age of 16 must be accompanied by a parent or guardian.

If you have had previous investigations into your injury (e.g. x-rays, scans, alternative therapy) please bring details with you.

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2. How long will my appointment last?

If you are seeking sport & remedial massage treatments you will be advised as to how long your appointment will last at the time of booking. This will depend upon the treatment or area that you are seeking treatment for.

Typically, an initial assessment and treatment will last approximately an hour. However, we would recommend to allow for up to an hour and a half.

Follow up appointments will normally last up to 45mins.

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3. Who will treat me?

Your examination and treatments will be carried out by one of our fully qualified therapists. If you would prefer to be seen by either a male or female therapist please mention this at the time of booking.

Each of our therapists has different areas of interest and expertise, as such we will aim to put you with the appropriate therapist for your needs. Although we always aim to keep you with the same therapist, we may cross-refer if we feel it is appropriate and in your interests.

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4. If you can't help me - what next?

If we feel that further examination is necessary (e.g. MRI scan, x-rays), or you would benefit from seeking an alternative form of treatment we will use our experience to suggest the direction in which to go. This could be to your GP or to another healthcare provider or specialist.

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5. How many treatment sessions will I need?

This will depend upon the nature and severity of your injury. During your initial assessment we will aim to give an estimate of the number of treatments you will need. However, as everybody responds to treatment and heals at different rates, we will constantly re-assess your needs.

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6. How much does it cost?

The initial appointment will cost £45. Follow ups for the same injury/purpose, are £30 for a half-hour appointment and £45 for an hour.

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7. What are your opening hours?

Our drop in sessions are on Tuesday and Thursday evenings from 6.30pm - 9.30pm. You may book a time during one of these sessions in advance, or turn up on the night and wait to be seen. We would recommend booking as we cannot guarantee to be able to see you if we are already fully booked. Appointments are also available at various times outside of these hours and must be booked in advance.

Home visits are also available. If you would prefer a different day, time or a home visit, please contact us to discuss your needs.

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8. Any other questions?

If you have any other questions, comments or special requirements, please do not hesitate to contact us and we will do our very best to answer your queries.

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